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Disney Dish Episode 194: What​’​s behind Be Our Guest​’​s recent drop in readers satisfaction ratings?

by The Jim Hill Media Podcast Network

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Len Testa & Jim Hill start off this episode by talking about one of Disney’s biggest concerns when it comes to “Star Wars: Galaxy’s Edge.” Which is that people’s need to get selfies of themselves in the cockpit of the Millennium Falcon will then significantly slow down the load / unload time for “Smugglers Run.” Len then talks some of his recent dining experiences around the WDW Resort


Over the course of this podcast, listeners will learn about:

What the Imagineers have planned for “Millennium Falcon: Smugglers Run” in the event that none of the Guests in the cockpit touches a single knob, switch or dial

How P.T. Barnum’s old “This Way to the Egress” trick may influence Guest flow in & around “Star Wars: Galaxy’s Edge”

How Be Our Guest’s new prix fixe menu may have caused more problems that it solved for this popular Magic Kingdom eatry

Where – if you go by an industry standard game development timeline – “Star Wars: Galaxy’s Edge” currently sits on its production / construction curve

How the Imagineers designed “Toy Story Land” both for the Guests who only want to ride rides (i.e., adding a third track to “Midway Mania”) as well as the total immersion fans (EX: Andy’s super-sized sneaker print in the pavement)


released December 30, 2018
Hosts: Jim Hill and Len Testa
Editor: Aaron Z. Adams


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The Jim Hill Media Podcast Network

Jim Hill is a writer, blogger, and theme park historian, and he'll be the first to tell you all of the back-room deals and corporate gossip that happens inside the Walt Disney Company.

Len Testa co-authors the Unofficial Guide series of travel books, focusing on theme parks.
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